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Customer care vs. Team care
Keep wondering about managers asking their team for better customer care….

Keep wondering about managers asking their team for better customer care….

Truth is: make your team satisfied and they will automatically make satisfied customers….

Don’t talk about the customer loyalty, satisfaction or delight.

Customers come first doesn't mean team comes second... In fact, team comes first…

Your job is to serve your team because your team is your real asset and they are your top customers….

Happy staff perform higher and they make happy customers

Team care is the process and customer care is the result.

 

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